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1.0
Details
Worst school ever scam artist frauds I'm going to most certainly do something about it
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ID
#670917 Review #670917 is a subjective opinion of poster.
Location
Clinton, Iowa
Reason of review
Bad quality

Ashford University - Misleading College

1.5
Details
This college is definitely misleading and is a total nightmare! I wanted to withdraw and was advise by my advisor that I could not withdraw. I called twice and both times I was provided with the same information. I conducted some research and spoke with a few people, including my wife, who stated that the information provided was definitely wrong. I called the third time and spoke with the same individual who stated I could not withdraw. She contradicted herself when she heard my wife get on the line stating that she is providing misleading, false information - she then agreed that I could withdraw. When I asked to speak with the manager she (the manager) said she would listen to the recording and call me back. When she called back her questions was "What would you like to be done?" Does this confirm that the information provided to me was false and misleading or no? It absolutely does. She didn't mention the recording once until I mentioned it. She said at the end of the second conversation I stated I would complete the course. Well, of course because I was forced to stay! If a student calls twice and twice they are denied a withdrawal - what other options do they have but to complete the course that would not be completed and result in a "F" anyway? I wasn't given any other option or any options at all even after explaining my personal situation. She (the manager) mentioned lawyers and sending me to collections. This has to be the worst experience ever! She said all calls are recorded and I couldn't be happier because they should be for the sake of students who are being forced to stay in a college so that they can collect more money and harm their loans and FAFSA. What I didn't understand is why I am being withdrawn as of the date I called the third time and not the first time!? Why as what would you like to be done if I have to be withdrawn on a date they want instead of the date I called - if they heard the actual recording? Horrible experience! Money making college!
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ID
#670337 Review #670337 is a subjective opinion of poster.
Location
San Diego, California
Product
Ashford University Program
Cons
  • Communication flow
  • Advisors
  • Advisement
Reason of review
Misleading,
Loss
$5000
Preferred solution
Price reduction
2.3
Details
I had a good experience overall which seems surprising looking at all these other reviews. Ashford transferred 70+ units from my jc. Classes contain a decent academic curriculum as long as you apply yourself. I wish their was more direct involvement like skype...
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ID
#645681 Review #645681 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Ashford University Classes
Reason of review
Fair pricing

Ashford University - School Enrollment Review from New York, New York

This is a money making school. I was very close to enrolling but upon doing further research I found out I can go to another college where the tuition is far less than Ashford. These people don't take no for an answer so I decided to e mail my advisor stating that Ashford is not going to do it for me financially she replied and said to call her back so we can go through the process of un enrolling me instead when I called back I was transferred to her manager and he was trying his best to discourage me from going else where and I could hear in his voice he was getting frustrated because he knew I was standing my ground. This type of behavior is not professional . it's all about the money and their job is to recruit as many students as possible to generate money. Very disgusting if you ask me.
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1 comment
Anonymous
#1103973

May I ask what the other college is called? I have just been accepted int Ashford and I am getting cold feet after reading all the reviews.

ID
#620760 Review #620760 is a subjective opinion of poster.
Location
New York, New York

Ashford University is the WORST COLLEGE EVER!!

1.0
Details
Some of the instructors think that we can't make mistakes and some think we are perfect but guess what we all are human and everyone makes mistakes. The female instructors are the worse !!! The counselor does not keep in touch with the students , it takes them forever to call or email. If I had know this college was like this I would have never attended. Please do not choose this college!! They need new instructors, new counselors and professional people handling our finances. My friends and I have been attending this college for 2 or more years but we chose to transfer due to their guidelines and procedures in which were wrong from the beginning. Ashford doesn't believe in second chances either so if you need one go to another college because Ashford doesn't care.
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ID
#613012 Review #613012 is a subjective opinion of poster.
Location
Fort Huachuca, Arizona
Cons
  • Communication flow
Reason of review
Poor customer service
Loss
$50000

Ashford University - Financial Aid Service Review from Madison, Wisconsin

As of this moment, I am into my second course at Ashford. The courses so far are great. I have an A in this class as well as the last one, so no complaints there...yet. As for financial aid, had a minor bump in the road, but upon speaking to an advisor, was told that I needed to change a few forms and I'd receive my stipend, which I did, so that was resolved. Where my anger starts to boil over is how the admission advisors speak to you once you've been enrolled and assigned an academic advisor. Now, don't get me wrong, while I understand that an enrollment advisors prime objective is the ol' "bait and hook" of potential students by any means such as a sickening sweet attitude and a false display of utter concern of the educational future of their potential paychecks...I mean "students," when you display concern or compassion to ME, and make statements such as "if you ever have any questions about anything at all, do not hesitate to email or phone me," all *** and phonyness to the side, I WILL, under every circumstance utilize your expertise in an effort to ensure my question is accurately and punctually answered. I do not care if you are filing your nails, reading vogue magazine, or watching Hulu plus at your desk. I do not appreciate sarcasm or bad attitude when I ask a question about my major as if you expect me to be thoroughly knowledgeable in the educational system as a whole. Education is NOT my career, it's yours, education is my journey to a career and I expect those who voluntarily offer their service, as well as those being monetarily compensated to offer me their service as per their position within the business to see to it that my journey is a smooth and efficient one. I honestly don't feel that's too much to ask considering the cost of attending this university. Right? So, with that being said, I advise those thinking about attending Ashford, to explore your options critically. Try other schools and read reviews. I'm going to stay for now, as one persons *** disposition about my persistence in ensuring I'm doing things accurately is not going to sour my experience there...yet.
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ID
#588045 Review #588045 is a subjective opinion of poster.
Location
Madison, Wisconsin
Service
Ashford University Financial Aid Service
Reason of review
Poor customer service

Ashford University Classes Review

1.0
Details
They have jerked me around regarding me getting to start my classes. Four weeks later i cant even pay for computer i bought for claases i cant take.
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ID
#585565 Review #585565 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Ashford University Classes
Reason of review
Problems with payment

Ashford University - Review in Colleges and Universities category from Spartanburg, South Carolina

Ashford University Online has ruin people's lives with debt, false promises, and, by holding transcripts for payments which prevents people from attending a legitimate college. Avoid Ashford. I learned the hard way.
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2 comments
Anonymous
#976087

lol people that complain about colleges are idiots. Its the most highly regulated industry in the courty next to healthcare.

Fools.Flunk your classes and its the school fault lol. Idiots.

Anonymous
#971046

Ashford University is a major scam, these people are thieves and I plan to do something about it!!!!!!!! I am a current student experiencing the same issues. I am planning on filing a class action lawsuit against Ashford University under the pretense of Financial Aid Fraud please contact me at missevilgenius101@gmail.com *** are interested in taking them down.

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ID
#582142 Review #582142 is a subjective opinion of poster.
Location
Spartanburg, South Carolina
Reason of review
Problems with payment

Ashford University and over priced

1.3
Details
I tried to withdraw from a class and I was advised that if I did, I could loss my financial aid for school. I continued to the class and received a falling grade. Now I owe a bundle to the university as well as Government. My daughter have had issues with the university as well and has a huge bill from the student loans as well regarding the same issue as I did. I hope the situation will be cleared up regarding the high price of the university and the bulling of the staff. This issue needs to be dealt with for the future students.
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ID
#580280 Review #580280 is a subjective opinion of poster.
Service
Ashford University Financial Aid Service
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
Price reduction
1.0
Details
I attend Ashford University and they say that i can't get my transcripts is because i owe the school for 2010-2012 for classes I didn't take and also they said that the reason why i am been charge because I didn't pass two of them classes. Also they is charging me for...
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7 comments
Anonymous
#1065628

I felt like I could have attended a school and lived on campus for the cost I endured attending online... I owe $60k for a BA and I went full time online.

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Resolved
ID
#539815 Review #539815 is a subjective opinion of poster.
Service
Ashford University Financial Aid Service
Reason of review
Problem with delivery
Loss
$14621
Preferred solution
Full refund

Ashford University Scammed me

I enrolled in Ashford University and payed all the necessary payments. After all that Ashford University decided to charge me a $900 technology fee. When I asked what it was for they would not explain it. So I told them I'm dropping out. They then sent in to collections and proceeded to destroy my credit. I am now in the process of trying to fix my credit. I have spoken to people about it and it seems they have many such fees and many people have had problems with them. I would advise anyone thinking of using them to research everything well, before enrolling.
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2 comments
Anonymous
#1161771

They are terrible about hidden charges

Anonymous
#930095

The "Technology Fee" is a fee that Ashford charges for the use of the electronic books through their application called "Constellation." Constellation has almost "every" possible text book you would need for each class you are enrolled in and is geared to save you more money in the long run versus having to purchase college text books from a bookstore. Not to mention, the convenience of having every book you'll ever need in an electronic format that is easy to navigate, plus, the technical support that is linked to the Constellation application should you ever run into an issue with the application.

You can access this application with any IPhone or Android powered device, including cell phones, and can be downloaded from the Google Play Store. So, 900 technology fee for a semesters worth of textbooks, versus, I can't even give you a rough estimate of the costs incurred from purchasing hardback textbooks from a bookstore...

However, I am not too sure if they charged me 900 dollars...I'll have to go to my student ledger and get back to you on that...

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ID
#530355 Review #530355 is a subjective opinion of poster.
Location
Hicksville, New York
I attended Ashford University. my student advisor called me one day and said I did not have any more financial aid. I said well then I guess I will have to stop for now. She called and left a message for me after about a week telling me there was a small balance owing....
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1 comment
Anonymous
#835291

I have the same problem now they kicked me out of the school because the financial ran out and I am 6 credits away from my BA degree they keep giving me the run around and the advisor are worthless. If I was at my limit why pussyfoot around and not tell the truth their financial aid department is the worst I have ever dealt with so not only am I not getting my degree now I owe $66,000.00 will never get it..

ID
#493896 Review #493896 is a subjective opinion of poster.
Location
Dallas, Texas
Service
Ashford University Financial Aid Service
they did not add pell grant money that was left over to the stipend check and will not answer phone or questions about it. Financial officer said I should have recieved $1989.45 from pell grant with 974.00 from loan but only recieved the 974.00. They ripped me off....
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6 comments
Anonymous
#1114713

This is not good. I am a parent with a son in college away from home, like east coast - west coast, and I would be mortified if I knew my child was homeless going to college!

Please someone needs to end this madness since it effects more people than the college student!

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ID
#492429 Review #492429 is a subjective opinion of poster.
Location
Charleston, West Virginia
Service
Ashford University Classes
Loss
$1989
apparently there was a "system upgrade" being done that took two weeks to do. I had called several times and asked them what was taking so long for the disbursement and was never told that there was a system upgrade. I was finally told that on Friday three days of the...
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2 comments
Anonymous
#930106

The Department of Labor is for "work related issues". Perhaps try the United States Department of Education?

Also, all of your books are available in e-format through the application called "Constellation", which is why you have a "technology fee" included in your charges along with your classes. You may want to review your student ledger a little closer. So, not sure what type of classes you are taking that would require you to purchase books in hard copy format, or if that is honestly the case here as to why you need your funds.

Whatever the case is, you really don't need to supply any explanation as to what you do with your funds, as long as they are being put toward educational expenses, such as school supplies, a new computer, printer, or even paying your bills so you can devote more time to furthering your education...

Either way, as a student of Ashford myself, after seeing a lot of complaints in the Financial Aid Department, as well as the little spats I have personally encountered with Financial Aid, I am honestly starting to become worried about my future with this University, if it even is one... :-/

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ID
#491983 Review #491983 is a subjective opinion of poster.
Location
San Antonio, Texas
Loss
$44000

Ashford University - Poor Education Process Review from Warren, Michigan

This school sucks.....all they care about is money...... I was a student there for a year and owe over $18 thousand for what......this school can go to he'll and get that money
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1 comment
Anonymous
#971058

Ashford University is a major scam, these people are thieves and I plan to do something about it!!!!!!!! I am a current student experiencing the same issues. I am planning on filing a class action lawsuit against Ashford University under the pretense of Financial Aid Fraud please contact me at missevilgenius101@gmail.com *** are interested in taking them down.

ID
#490382 Review #490382 is a subjective opinion of poster.
Location
Warren, Michigan